Learner Support & FAQ


This page contains information about how to navigate your Learner Portal, as well as, Frequently Asked Questions. You can access your group's Learning Portal by navigating to the Home page and finding your Corporate Group.


Learner Portal Navigation Overview

Navigation Bar

  • VU logo: Navigates you back to the Learner Portal home page.
  • Digital Education Hub: Navigates you back to the Digital Education Hub
  • NovoEd Login: Navigates you to the NovoEd login page
  • Learner Support: Navigates you to the Learner Support tab on the Digital Education Hub
  • Contact: Navigates you to the Contact page on the Digital Education Hub
  • Shopping Cart: View items that you have added to your cart to purchase for your group.
  • Student Login: Here you can log in to VUPACE to update your account.

Quick Tips

  • You must use your company email to register. 
  • You can navigate back to this Support page at any moment by clicking Support in the side nav or footer of your Learning Portal.
  • After successfully registering for a course, you will receive an email from pace@vupace.vanderbilt.edu to set your password. Please complete this process prior to accessing the online learning platform.
Additional Resources

Corporate Learner Portal User Guide

  • Covers how to register for a course as well as logging into the learner portal.

Corporate Learner Video Guide

  • Covers how to register for a course as well as logging into the learner portal.
Frequently Asked Questions (FAQ)

How do I reset my username?

  • If you have forgotten your username, click the Forgot Username link on the log in page and follow the prompts.

How do I reset my password?

  • If you have forgotten your password, click the Forgot Password link on the log in page and follow the prompts.

Required fields are indicated by .